It is easier than ever before to have sharp knives all the time, thanks to the innovative sharpening process offered by Schmidt’s Knives. We put our customers first, giving them the most convenient approach to online knife sharpening available today. Every step in our knife sharpening process is designed with you, the customer, in mind to ensure the process is as easy and fast as possible. In just a few simple steps, you can keep your knives in top condition – without ever having to leave your house or business.
Step One: The Order
Once you decide to use our company for your knife sharpening, you can place your order right on our website. All of your information can be entered into our online form, which typically only takes a few minutes to complete. When the order is submitted, we will take the process from there, sending out your shipment label or your packing box so you can send your knives directly to us.
When you complete your online order form, you will need to let us know how many knives you are sending for sharpening. However, you will not need to measure each knife and enter those measurements like you might with other companies. Instead, simply let us know how many knives you will be sending, because that will determine the total cost of your sharpening service.
At Schmidt’s Knives, we offer discounts when we sharpen multiple knives for you. The price continues to go down the more knives you send. You don’t even have to calculate your cost on your own – instead, we have an online calculator to do all the math for you. In addition to letting you know your cost per knife and your total bill, we will alert you to how many additional knives you would need to send to get the next rate tier for your sharpening services.
Step Two: Packaging
When we receive your online order, we get to work right away. If you simply requested a shipping label, that will go out into the mail to you so you can get your knives to us as soon as possible. If you requested one of our patent-pending shipping boxes, we will send that out promptly as well. These boxes are specially designed for shipping knives safely and come with their own sealable bags you can place your shipping box into for mailing.
Inside your shipping box, you will find a set of replacement knives. These knives are compliments of Schmidt’s Knives, for your use while your own knives are being serviced. Our replacement knives are made in the U.S.A. and are high quality tools used by professional chefs and home foodies alike. We are confident your kitchen won’t miss a beat while your knives are in our care, thanks to these top-of-the-line substitutes.
Step Three: Sending them Off
It is easy to pack up your knives in our special shipping boxes, fully equipped with liners to keep your knives in place and intact during their trip to our business. Simply place your knives inside, seal them in the plastic back and place our shipping label on the front.
Shipping labels come with your box and include a label for mailing your knives to us for servicing and for mailing your replacement knives back after you receive your own knives back. The cost of the shipping labels are included in the total price for your sharpening services, so you won’t be surprised by any hidden fees throughout the knife exchange process.
Don’t worry about making the time to run to your local post office to mail out your shipment. Instead, we arrange for you to call a postal company to come pick up your package right at your home or business. With a simple phone call, you can take care of the shipment process without driving to another location, waiting in long lines and paying for the cost of the shipment out of your own pocket.
Step Four: The Payment
At the time you place your order, we ask for a down payment of $5. That is all you will have to pay to service your knives until your tools are returned to you in good condition. Other companies may ask you to pay up front for your knife sharpening service, but we want to make sure you are happy with our work before you send us payment in full.
Step Five: The Waiting Process
Your knives will typically be serviced the same day they are received by our business. This means you will get your knives back within a matter of days, rather than a matter of weeks. In the meantime, you are welcome to use our replacement knives for all of your cooking needs while you wait for your own set to be returned.
Once your newly sharpened knives arrive back to your home, you can return the replacement knives to us in the same shipping box. Affix the second shipping label to your box and call the postal service for pick-up. If you decide you like the knives too much to return them, simply keep them and we will bill you for their cost.
Fast, Easy and Convenient
At Schmidt’s Knives, our goal is to keep your knives in top condition without making you miss a beat with your home or business. Every step of this process was created to make mail-in knife sharpening one of the easiest tasks you will ever have to undertake. Our mission is about much more than sharpening knives, it is about servicing our customers with the highest level of care available in the mail-in sharpening industry today.
Don’t wait any longer to get your tools up to the highest level of function. Head to our online order form now and get started on the easiest mail-in sharpening service you can find on the Internet. To learn more about Schmidt’s Knives, complete our online contact form or call us today at 949-328-4016.